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How to Order


Ordering plants and gardening products from Pernell Gerver's Online Store is quick, easy, and secure!

With our secure shopping cart system, all you need to do is enter how many you want in the quantity box and click the "Add to Cart" button to add the item to your shopping cart. The shopping cart keeps track of all the items you are ordering. When you are done, simply click on the "Checkout" button and follow the instructions for completing your order via our secure server.secure server Or, you can choose to print an order form and pay by mail.

We respect your privacy. We do not sell or give any of your personal information to anyone else and we have earned the "seal of approval" from Trusted Commerce in protecting your credit card information.


You have eight payment options:

Visa

Visa

MasterCard

MasterCard

Discover

Discover/Novus

American Express

American Express

ATM/Debit

ATM/Debit card (with Visa or MasterCard logo - select credit card payment option)

pay by mail

Pay by mail with a check, money order, or credit card

PayPal Payments - other credit cards, checking account

  PayPal Credit


Shipping Information

LOWEST-POSSIBLE SHIPPING CHARGES NOW IN EFFECT!

Our shipping charge is fair! Orders are carefully packed and shipped via UPS or USPS and our shopping cart automatically computes shipping costs being linked directly into the shipping calculators for UPS and the U.S. Postal Service. Shipping costs are based on weight, distance traveled and shipping option selected. This is the most fair way to determine your order's shipping cost to your location. Your shipping charge does not increase substantially when you order multiple items. Because the shipping charge is weight based, your shipping cost actually decreases on a per item basis the more items you order. The shopping cart will display which UPS shipping services (UPS ground, 2nd day air, 3-day select, next day air, etc.) or USPS shipping services (First Class, Parcel Post, Priority Mail, Express Mail) are available to your address. All rates include insurance so if your package is lost or damaged in shipment the lost or damaged item(s) will be replaced at no charge to you. You will receive an email when your order is shipped which includes a tracking number so you can see where your package is and when you can expect it to arrive. You will also receive an email when your order is delivered (UPS only) telling you where the package was left.

Get FREE UPS Ground shipping today on plant orders of $65 or more!*

*Cannot be combined with any other offers or promotional discounts. Excludes gardening products, Clearance Sale plants and/or products, gift certificates, special orders, and items already on sale. Enter the customer code plants in the customer code box on the shopping cart page and click submit.

We ship potted, growing plants that can be planted anytime the ground isn't frozen. We reserve the right to substitute pot size (smaller or larger). Plants are guaranteed for 30 days after you receive them.


Pick-Up Information

For those of you in western Massachusetts and Connecticut, many of the plants and gardening products in Pernell Gerver's Online Store are also available for sale at Pernell Gerver's "store" - the plant and product sale at Pernell Gerver's Gardening Workshops - OR - You can place your order here online and pick it up for FREE - no shipping charge - at any future Gardening Workshop - ½ hour before Workshop starting time - click here for the locations, dates, and times.

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Happy Gardening!

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